RUNSYSTEM | GMO-Z.com RUNSYSTEM Joint Stock Company

Description

Customer Relationship Management (CRM) for enterprise is a software solution that helps organizations manage their interactions with customers and potential customers. It is designed to centralize customer data, automate customer-facing business processes, and provide insights into customer behavior and preferences.

Features

• Contact management: CRM for enterprise enables organizations to store and manage customer contact information, including names, email addresses, phone numbers, and social media handles.
• Sales automation: Automate sales processes, such as lead management, opportunity tracking, and pipeline management. It provides sales reps with the tools they need to manage their sales activities more efficiently and effectively.
• Marketing automation: Automate marketing processes, such as email campaigns, social media management, and customer segmentation, to target customers with personalized messages and offers based on their preferences and behavior.
• Analytics and reporting: CRM system provides insights into customer behavior and preferences, such as purchase history, product usage, and customer feedback. It enables organizations to track KPIs and generate reports to identify trends and opportunities.
• Integration with other systems: Integrate with other systems, such as ERP, marketing automation, and e-commerce platforms, to provide a holistic view of the customer and streamline business processes.
• Mobile access: Provide mobile access to customer data and business processes, enabling sales reps and customer service reps to work on the go.

Technology

AI, Cloud Computing, Social Listening, Analytics, Mobile App (iOS, Android) …